2 Year Quality Guarantee

All of our frames and lenses are made to exacting standards, and we believe them to be of the highest quality. If within 2 years of purchase your glasses have any material or manufacturing defects, we will repair or replace them for you, free of charge.


2 Year Children’s Frame Unlimited Warranty

Our Nike, Flexon and Hello Kitty Childrens frames come with a 2 year Unlimited warranty. This means if the frame is damaged or broken for whatever reason we’ll supply a new one – no worries, no fuss!


Satisfaction Guarantee

We want you to be completely happy with your new glasses. If you have any concerns within 3 months of purchase we’ll put it right.


Scratch Warranty

Lenses purchased with a Crizal anti reflection coating come with a 2 year scratch warranty! (limit 1 new pair of lenses/year for 2 years).


Multifocal Satisfaction Guarantee

Multifocal glasses give you clear vision at all distances, but they do take time to get used to. If you find within the first 3 months that you can’t get along with them, we’ll exchange them free of charge for another option like bifocals or distance and reading lenses.


Service and Care Guarantee

At Medispecs Optometrists you can always come in to have your glasses adjusted and professionally cleaned free of charge. We also do minor repairs, replace nose pads and supply cleaning cloths free of charge, for the life of your glasses.